How IndiGo’s Share Price Crashed and Flight Operations Spiralled into Crisis

How IndiGo's Share Price Crashed and Flight Operations Spiralled into Crisis

IndiGo shares fell sharply after airline disruptions. Learn about the stock decline, operational challenges, and how the airline is recovering.

IndiGo, India’s largest airline, has faced one of its most challenging weeks as stock prices plummeted and thousands of flights were cancelled, disrupting travel plans for millions of passengers across the country. The parent company, InterGlobe Aviation Limited, saw its share price drop significantly, revealing deep operational and financial troubles that extend far beyond temporary scheduling issues.

The Sharp Stock Market Decline

The news from the financial markets has been grim for IndiGo investors. On a single day last week, shares of InterGlobe Aviation crashed more than 8 percent, with the stock falling to Rs 4,926 per share. The situation worsened throughout December, with overall losses reaching approximately 15 percent since the month began. To put this in perspective, when December started on the first day of the month, the stock was trading at Rs 5,837 per share, but by early December, it had dropped to around Rs 4,970.

This sharp decline wiped out nearly Rs 37,000 crore of the company’s total market value. Financial analysts pointed out that the stock has broken below critical support levels that had held for several months, signalling serious structural weakness. Some experts compared it to the company’s steepest single-day drop since February 2022, indicating the severity of investor concerns about the airline’s future profitability and operational stability.

Understanding the Core Problems

Several factors combined to create this perfect storm for IndiGo. The main issue began when India’s aviation regulator, the Directorate General of Civil Aviation (DGCA), enforced stricter pilot duty hour rules starting November 1, 2025. These new Flight Duty Time Limitation (FDTL) rules were designed to align with international safety standards and protect pilot wellbeing by limiting continuous work hours. However, IndiGo was vastly underprepared for these changes.

The airline had been operating at the absolute maximum allowed limits under the previous rules, which meant there was no safety buffer or flexibility when the new stricter limits came into force. Unlike other Indian airlines such as Air India and Vistara, which had built in operational flexibility, IndiGo’s entire crew scheduling system became non-compliant overnight.

Beyond regulatory challenges, IndiGo faces mounting financial pressures. Fuel costs, which account for roughly one quarter of the airline’s total spending, have surged dramatically. In the last financial year, aircraft fuel expenses jumped to Rs 26,197 crore from Rs 23,904 crore the previous year. Additionally, the Indian rupee has weakened against the dollar, making imported aircraft parts, maintenance, and fuel imports even more expensive.

Rental and aircraft maintenance costs have also climbed sharply, rising to Rs 3,262 crore from Rs 2,745 crore year-on-year. These increased operational expenses come at a particularly difficult time for the airline, as December and March are normally the strongest earning months when travel demand peaks.

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IndiGo’s Turbulent Week and Its Path to Recovery

AspectKey Details
Stock DeclineShares fell over 8 percent in a day and nearly 15 percent in December, wiping out about Rs 37,000 crore in market value.
Core IssuesNew DGCA duty-hour rules caught IndiGo unprepared. Rising fuel costs, a weaker rupee, and higher maintenance expenses added pressure.
Operational ImpactOver 1,000 flights were cancelled on the worst day. On-time performance dropped to 3.7 percent before recovering to 91 percent.
Passenger ImpactThousands stranded, 4,500 bags delayed. Refunds worth Rs 827 crore processed, with more underway.
Financial OutlookAnalysts expect a 5–7 percent revenue hit for the quarter. Profit declined 11 percent last year despite rising passenger numbers.
Recovery StepsCrisis management team formed, schedule optimised, cancellations announced earlier, and DGCA granted temporary rule relaxations.

The Collapse and Recovery in Operations

The operational crisis reached its worst point on Friday last week, when IndiGo was forced to cancel over 1,000 flights in a single day. The airline’s on-time performance crashed to just 3.7 percent, its lowest level ever recorded. Passengers found themselves stranded at airports with cancelled bookings, missing meetings, and unable to reunite with families during the busy holiday season.

The situation improved gradually over the weekend and into Monday. On Saturday, the airline operated just over 1,650 flights, showing signs of stabilisation. By Monday, IndiGo managed to operate more than 1,800 of its usual 2,300 daily flights, with on-time performance bouncing back to an impressive 91 percent. Though the airline still had to cancel around 500 flights on Monday, this represented a significant improvement compared to the peak of the crisis.

IndiGo’s leadership announced they had set up a crisis management group that meets every day to oversee recovery efforts. The airline optimised its entire network and roster system, ensuring that cancellations were communicated to passengers one day in advance rather than at the airport, reducing last-minute chaos and confusion.

How Passengers Were Affected and What the Airline Did

Thousands of travellers experienced disrupted journeys during the crisis week. Passengers found themselves unable to reach their destinations, with some waiting at airports for days as multiple flight cancellations cascaded through the network. The situation created a domino effect, as cancelled flights in one city meant disruptions across multiple cities on IndiGo’s sprawling network.

To address passenger concerns, IndiGo processed refunds worth Rs 827 crore, with the airline committing to clear remaining refunds for cancellations up to December 15. The company worked to deliver stranded baggage, clearing over 4,500 bags that had been separated from passengers during the chaos.

The airline also enhanced communication with affected customers, announcing all Monday’s cancellations by Sunday so passengers could plan accordingly. This approach helped reduce the shock and inconvenience of last-minute disruptions that had plagued earlier days of the crisis.

Financial Impact and Industry Concerns

Financial analysts tracking IndiGo estimate that the airline could lose approximately 5 to 7 percent of its quarterly revenue due to flight cancellations, a significant hit during what should have been the company’s strongest earning period. However, some analysts believe IndiGo’s dominant market position and size might help it recover, as competitors reducing their own flights during this period could strengthen IndiGo’s pricing power once operations fully stabilise.

The airline’s profit had already declined 11.1 percent in the last financial year, dropping from Rs 8,172 crore to Rs 7,258 crore, despite a 11 percent increase in the number of passengers flying with the airline. This disconnect between growing passenger numbers and declining profits shows how much operational costs have risen relative to revenues.

Looking ahead, multiple financial institutions have downgraded their earnings estimates for IndiGo. While some brokerages such as Jefferies and UBS remain optimistic about the airline’s long-term growth prospects, they have warned that near-term profitability faces headwinds. The combination of rising fuel costs, rupee weakness, regulatory compliance expenses, and temporary revenue loss from cancellations creates a challenging outlook for the coming quarters.

The Road to Normalcy

As of the latest updates, IndiGo’s operations are gradually normalising. The airline’s management has indicated that operations should return to full normal levels by December 15. The DGCA has also provided temporary relief by extending certain relaxations of the new duty hour rules until February 10, giving IndiGo time to hire additional pilots and restructure its operations to comply with the stricter safety standards permanently.

The crisis has exposed a broader issue in Indian aviation. IndiGo’s heavy reliance on maximum operational efficiency without maintaining safety buffers became unsustainable when regulations tightened. The airline now faces the costly challenge of hiring hundreds of additional pilots, training them, and restructuring its entire scheduling system to meet modern international safety standards while remaining financially viable.

For investors and passengers alike, the coming weeks will be crucial. The airline needs to restore both operational stability and customer confidence simultaneously. Analysts suggest that successfully managing this dual challenge will determine whether IndiGo emerges stronger from this crisis or faces longer-term damage to its financial performance and market reputation.

Conclusion

IndiGo’s difficult month has shown how quickly operational weaknesses can spill into financial pressure and public frustration. A mix of tighter duty-hour rules, rising fuel costs, and elevated leasing expenses pushed the airline into a corner, and the lack of built-in flexibility made the impact much sharper. The good news is that the worst of the crisis seems to be behind the company. Flight cancellations are declining, on-time performance is recovering, and refunds are being cleared. With temporary regulatory relief in place, IndiGo now has a window to hire more pilots, rebuild buffers, and redesign its schedules so it can handle future shocks more reliably. The next phase will be about regaining trust. If the airline can stabilise operations, manage costs, and show consistent performance through the rest of the quarter, it has a realistic chance to restore confidence among both passengers and investors.

Source: As Indigo officials come under scrutiny, its shares fall 7.5% today, down by 15% this month & IndiGo shares tumble 9%: Brokerages see costs rising for airline as FDTL norms trigger mass flight cancellations

Read Also: IndiGo Flight Chaos: Why Thousands Were Cancelled and How It Affects Travelers & Why India’s Rupee is Weakening: The Real Problem is Slowing Foreign Investment, Not Just Trade Deficit

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